- Admit that you were wrong.
Own up to what you did — or failed to do.
- Show you understand the repercussions.
Don't assume you know what your coworker feels or thinks, but acknowledge that you know you've negatively affected him.
- Tell her what you will do differently.
Reassure her that you won't behave the same way in the future. Be specific about what you will change.
Wednesday, June 5, 2013
Give a Meaningful Apology
Did you snap at a colleague who didn't get her work done? Or did you miss an important deadline, messing up a coworker's project timeline? When your mistake affects someone else, here's how to make amends: